Privacy Policy

Effective Date: September 15, 2025

Hammond Home Loans (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit forms, or communicate with us, including through SMS/text messaging.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, mailing address, and other contact details you voluntarily provide through forms, applications, or communications.

Financial Information: Information you provide in connection with mortgage inquiries, including employment, income, and credit-related details.

Technical Information: IP address, browser type, device information, and usage data collected through cookies, analytics, or similar technologies.

Communication Records: Emails, SMS/text messages, and call logs related to your interactions with us.

2. How We Use Your Information

We use the information we collect to:

Provide mortgage-related services and process applications.

Respond to inquiries, requests, and customer support needs.

Send updates, appointment reminders, and marketing messages (email and SMS, where consented).

Improve our website, services, and customer experience.

Comply with applicable legal and regulatory requirements.

3. SMS/Text Messaging (A2P/10DLC Compliance)

By providing your phone number, you consent to receive SMS/text messages from Hammond Home Loans.

Message Frequency: Varies based on your inquiry or loan status.

Message & Data Rates: Standard carrier rates may apply.

Opt-Out: Reply STOP to cancel at any time. After you send STOP, you will no longer receive messages unless you opt-in again.

Help: Reply HELP for help or contact us at (480) 573-9445 or [email protected].

Carriers Not Liable: Mobile carriers are not liable for delayed or undelivered messages.

Consent Not Required: Consent to receive marketing texts is not a condition of credit, loan approval, or purchase.

4. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

Affiliates & Partners: Legacy Lending USA (NMLS #168482; MB #0909777), which operates as Legacy Mortgage and Investment Corporation in California.

Service Providers: Vendors and contractors who assist with technology, data processing, communications, or loan processing.

Legal Compliance: Regulators, law enforcement, or courts as required by law.

5. Data Security

We take reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

6. Cookies & Tracking Technologies

We may use cookies, analytics, and tracking technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser.

7. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.

Opt out of receiving marketing communications.

Restrict or object to certain data processing activities.

Request a copy of the personal data we maintain about you.

To exercise these rights, contact us at [email protected].

8. Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

11. Contact Us

For questions about this Privacy Policy or your personal data, please contact us:

Hammond Home Loans / Judge Hammond
4500 S Lakeshore Drive #205
Tempe, Arizona 85282
Phone: (480) 573-9445
Email: [email protected]